By accessing real-time information, you can provide fast and accurate answers, resolve issues efficiently, and ensure a high level of service. Simplify administration, improve customer relationships, and create a seamless service experience. With better visibility and control, you can optimize your aftermarket and strengthen your company's customer satisfaction.

Mobile Service App

With our mobile service app, your service staff has access to real-time information and can act immediately. Managing and executing service requests has never been easier – streamline work, improve customer experience and ensure faster responses wherever you are.

Service agreement

With SAP Business One, you get a complete overview of your service agreements, including services, warranties, coverage levels, and service actions performed. Track recurring transactions and ensure nothing is missed – optimize administration and provide your customers with a reliable service experience.

Service issues

Easily connect business partners with one or more service cases and get a clear overview of previous solutions, planning, attachments, activities and related documents. Ensure fast and smooth case management for better customer service and more efficient workflows.

Solution database

With a solution database, you get instant access to real-time information to quickly answer customer questions and resolve issues effectively. Interact smoothly with customers, provide accurate answers, and ensure high service quality – every day.

Basic data for customer equipment

Do you work with serial numbers or batch numbers? With SAP Business One you get a full overview of history, transactions, and linked service agreements and service cases for each specific item. Ensure traceability and efficient management of customer equipment.